I think you all remember being told, "Let's keep spinach (reporting, contacting, and consulting) in mind" during training for new employees.This "spinach" may not be fresh because you are used to it, but it is actually the basis of communication, and it has been reviewed again because it has a great influence on human relationships.
Let's reconfirm that we are not as sloppy as newcomers and those with careers, and that we are not selfish.

About reporting

Check the following points for the report.

➀ Devise a way of reporting
The important thing in reporting isEasy to understand who receives the reportこと.
For exampleThe conclusion is to say as soon as possibleIs necessary in business.When the explanation of the situation is long, it makes the side who receives the report "What happened?" Frustrated.
Also, just because you know yourselfSpeaking abbreviated subject or abbreviating words can lead to unexpected mistakesBe careful as it may happen.

➁ Communicate facts and personal feelings separately
This is a very important point because it will lead to the subsequent judgment of the person receiving the report.It's easy to confuse facts with personality, but calmlyReport the facts as facts first, and then convey them as your own thoughts.That isMake an accurate reportabout it.
For example, the impression you get with just one word is different.
・ It increased by 8% from the previous year.
・ It increased by only 8% from the previous year.
I wondered if this "mo" and "shika" were personal, and depending on the person who reported it, "it was 8% compared to the previous year."It is also necessary to tell only the factsIt is.

③ Make an interim report
As I continue my career, I tend to think, "Because I'm in charge, I'll be in time for the deadline, so I'll just report after it's done."But that job is not yoursCompany workIt is important to always have a sense of that.In the unlikely event that you have to take a few days off due to illness or an unexpected eventNo one knows how far the work is goingThat's not really a responsible way of working.

About contact

When contacting us, keep the following in mind.

➀ Devise a means of communication
As for the report, especiallyContact should be communicated to the other party as quickly and accurately as possiblethere is.Instead of doing it the easiest way for youMeans that make it easier for the other party to obtain information depending on the contentThinking about will lead to good communication.For example
・ Since it is difficult to convey nuances with letters, convey it directly verbally.
・ It is better to keep a record, so contact me by email.
・ Put a note on your desk so that you can notice it immediately.
・ Because it seems to be busy, tell it with a memo and plus verbally
And so onThink of a way to communicate reliably from the other party's point of viewThat is the point.

➁ Connect information
At work each otherDepending on how much the same information is shared, troubles will be reduced and work efficiency will be improved.can also do.
When I get in touch, "I think it's better for that person to know this," "Is that department informed about this?"Let's confirm each other, not just "may be transmitted"It is also important.

About consultation

What about consultation?

➀ Work consultation early
There are people who often come to the deadline and ask, "I can't do it, what should I do?"in particularConsult with your work boss earlyNo manners.

➁ Consultation after seeing the situation of the other party
For content that takes time,Consult after hearing the other party's convenience.At that time, if there is an urgency, it is also necessary to inform the other party and ask the other party to make a decision.In addition, the content of the consultationOrganize yourself and clarify what you want to discussLet's keep it.

③ Thank you regardless of the result
Some people thank the person they consulted with only when they did what they wanted.Report and thank the person who consulted regardless of the resultNo manners.
People tend to say nothing to the counselor when they do not go well after consulting, but the counselor is worried about "what happened to that?"Even if things don't go as planned, let's thank them properly, saying, "Thank you for consulting with us about that section."

Spinach, it seems easy, but this report, contact, and consultation will be a lubricant for communication and will deepen mutual trust, saying "If that person ...".
I want to keep in mind how compassionate the spinach is to each other.